1year Terms & Conditions – The Complete Guide to Using Malaysia's Online Casino Platform

This Terms & Conditions document is issued by 1year ("the Company", "we", "the platform") to govern the use of the website and all services offered under the 1year brand to registered users ("members", "players", "you").

In this document, the following terms carry the meanings set out below:

• "1year Platform" refers to the 1year.my website and all its sub-domains, mobile applications, and related services.
• "Account" refers to a registered user account created upon successful completion of the registration process.
• "Balance" refers to the total funds available in your account, including real money and eligible bonus credits.
• "Games" refers to all online casino games available on the 1year platform, including slots, roulette, poker, and other table games.
• "Bonus" refers to bonus credits, free spins, or other rewards granted by 1year to members through various promotions.
• "Wagering Requirements" (Wagering Requirement) refers to the total amount that must be wagered before bonus funds can be withdrawn.

These terms are governed by and construed in accordance with the applicable laws of Malaysia, and all disputes are subject to the jurisdiction of the relevant Malaysian courts.

To register and use the 1year platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration and throughout your use of the 1year platform.
• A resident of Malaysia or a valid Malaysian citizen.
• Have full legal capacity to enter into a binding agreement.
• Not be enrolled in any active self-exclusion programme at 1year or any other related gambling platform.
• Not be subject to any court order or legal restriction prohibiting participation in gambling activities.

It is your sole responsibility to ensure that you meet all stated eligibility requirements before registering a 1year account. 1year is not liable for any consequences arising from registration by individuals who do not meet the eligibility criteria.

Each eligible individual is permitted to hold only one (1) active 1year account at any given time. Holding multiple accounts under the same person — whether using different names, email addresses, phone numbers, or banking details — is strictly prohibited.

During the registration process, you are required to provide the following information, which must be accurate, complete, and up to date:

• Full name as stated on your Malaysian identity card (MyKad) or valid passport.
• An active, accessible email address.
• An active Malaysian mobile number registered in your name.
• A strong, unique password for your 1year account.

You are solely responsible for ensuring your account information is kept up to date at all times. Any loss or damage arising from inaccurate or outdated information is your own responsibility. 1year cannot be held liable for any communication or delivery failures caused by incorrect details.

1year only accepts deposits via legitimate and approved payment methods operating in Malaysia. The currently accepted methods are as follows:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow Transfer
• FPX Online Banking (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and more)

All deposits are credited to your 1year account instantly with no delays. Deposit limits are as follows:

All deposits must originate from a legitimate funding source that belongs to you. Deposits made using a credit card or a payment method not registered in your name are strictly prohibited. 1year reserves the right to request proof of the funding source for any suspicious deposit and to place a hold on processing until verification is complete.

1year members may request a withdrawal of real money (not bonus credits) from their account balance at any time, subject to the following conditions:

• The account must be fully verified, including identity verification and payment method confirmation.
• No active fraud investigation or terms violation inquiry is pending on the account in question.
• All wagering requirements associated with any active bonus must be fully met before a withdrawal for the relevant portion can be processed.
• The minimum withdrawal per request is RM50.

Withdrawals are processed to the same payment method used for the deposit, in compliance with anti-money laundering controls. Withdrawal processing time is within 5 minutes of the request, available 24 hours a day, 7 days a week, including Malaysian public holidays.

1year offers members a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, free spins, and special promotions tied to specific games such as Mustang Gold, French Roulette, and more.

All bonuses at 1year are subject to the following general terms unless otherwise stated in the specific terms of the relevant promotion:

• Wagering Requirements: The bonus amount must be wagered ×20 (twenty) times before any bonus funds can be converted into withdrawable cash.
• Validity Period: Each bonus is valid for 30 calendar days from the date it is credited. Any unused bonuses or unfulfilled wagering requirements within this period will expire automatically.
• Win Limit: Some bonuses carry a maximum winning cap that can be converted to cash. This limit will be clearly stated in the relevant promotional terms.
• Game Contribution: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games such as French Roulette and Double Bonus Poker may contribute at different rates as specified in the relevant promotion's terms.

1year reserves the right to modify, suspend, or discontinue any bonus or promotion at any time with reasonable notice to affected members. Any attempt to abuse the bonus system — including but not limited to opening multiple accounts or placing low-risk bets intended to fulfil wagering requirements without genuine risk — may result in bonus forfeiture and/or account termination.

All games offered on the 1year platform use Random Number Generator (RNG) technology that has been verified and certified by qualified independent third-party auditing bodies. This ensures that every game outcome is completely random, fair, and cannot be influenced by any party.

The RTP (Return to Player) values stated for each game are long-term figures that have been independently verified. These figures reflect the average return over millions of rounds and do not guarantee returns in any individual gaming session.

• Any technical outcome triggered by a system failure or software error will be reviewed by the 1year technical team and resolved fairly.
• Winnings generated as a result of a software error or technical malfunction are void and may be cancelled.
• Should a disconnection occur during an active game, the 1year system will save the game state, allowing you to resume from where you left off once your connection is restored.
• The minimum and maximum betting limits for each game are as stated within the respective game interface.

Players are responsible for understanding the rules, payouts, and mechanics of each game before playing with real money. A free demo mode is available for all games for practice and familiarisation purposes, with no financial risk involved.

1year operates a strict zero-tolerance policy against all forms of dishonest, fraudulent, or integrity-compromising behaviour on the platform. The following activities are strictly prohibited and may result in immediate account termination:

• Opening, using, or abusing multiple accounts (whether in one's own name or on behalf of another person).
• The use of automated software, bots, artificial intelligence programmes, or any unauthorised automation tools for playing, placing bets, or accessing the 1year platform.
• Any form of hacking, system manipulation, software bug exploitation, or attempts to access restricted areas of the platform.
• Collusion between players to cheat or gain an unfair advantage in table games or Live Casino.
• Money laundering or using the 1year platform for any unlawful financial purpose.
• Providing false information, forged documents, or a false identity during registration or the verification process.
• Any form of threats, harassment, or discourteous conduct directed at 1year support staff or other members.

You are solely responsible for keeping your 1year account login credentials secure, including your username, password, and two-factor authentication (2FA) code if enabled. You must not share this login information with any other party under any circumstances.

• Use a strong, unique password that is not shared with any other online service.
• Enable two-factor authentication (2FA) through your account settings for an additional layer of security.
• Always log out of your 1year account when using a shared or public device.
• Report immediately to the 1year support team if you suspect that your account has been accessed without authorisation.

1year shall not be liable for any losses resulting from your disclosure of login credentials to another party or from negligence in maintaining your account security. That said, we will cooperate fully with you to investigate and resolve any reported cases of unauthorised access.

The collection, use, and protection of 1year members' personal data is governed by our Privacy Policy, which is a separate document but forms an integral part of these Terms & Conditions. By agreeing to these Terms & Conditions, you are also agreeing to the terms of our Privacy Policy.

In summary, 1year is committed to:

• Protecting all members' personal data with 256-bit SSL encryption, the highest security standard in the industry.
• Not sell, rent, or disclose members' personal data to third parties without explicit consent, except as required by Malaysian law.
• Using personal data solely for the purposes of platform operations, identity verification, payment processing, and service improvement.
• Entitles members to access, update, or request deletion of their personal data.

For full details on 1year's privacy practices, please refer to the Privacy Policy us.

1year takes responsible gambling very seriously. We believe that gambling should be an enjoyable form of entertainment — not a source of financial stress or personal hardship. Our platform provides a comprehensive suite of self-management tools:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit that cannot be exceeded.
• Loss Limit: Set a session loss limit that will automatically stop all betting activity once it is reached.
• Play Time Limit: Set daily or weekly session time limits that will alert you and offer the option to stop when the limit is approaching.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, 30 days, or 90 days, based on your needs.
• Permanent Self-Exclusion: Permanently close your account with a self-exclusion option that is irrevocable for a minimum period of 5 years.

All self-exclusion requests will be implemented within 24 hours of application, and 1year will not send any marketing materials to members who are currently under a self-exclusion period.

You may request to close your 1year account at any time by contacting our support team. Before closure, please ensure all real money balances have been withdrawn, as bonus credits will not be refunded upon voluntary account closure.

1year reserves the right to suspend, restrict, or terminate any account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Evidence or reasonable suspicion of fraudulent activity or money laundering.
• Requests from relevant legal or regulatory authorities.
• Urgent technical or security requirements of the platform.
• Account inactivity exceeding 24 consecutive months (dormant account).

In the event of termination due to a breach of terms, 1year reserves the right to withhold any account balance depending on the severity of the breach and the outcome of the investigation conducted. 1year's decision in such matters is final.

1year and its affiliates, directors, employees, partners, and service providers shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from:

• The use of, or inability to use, the 1year platform or any related services.
• Game outcomes, whether deemed unfair or unfavourable by a member.
• Technical failures, system outages, or service disruptions beyond 1year's reasonable control.
• Any act or omission by a third party, including payment providers, game suppliers, or infrastructure providers.
• Losses arising from a member's disclosure of login credentials to an unauthorised party.

In the event that 1year is found liable for any claim, 1year's maximum liability shall be limited to the actual funds (excluding bonuses) deposited by the member within the 30 days preceding the incident giving rise to the claim.

1year reserves the right to amend, update, or replace any part of these Terms & Conditions at any time in response to operational, legal, or platform policy changes. Members will be notified of material changes via:

• An email notification to the registered email address on your account.
• A prominent notice displayed on the 1year platform homepage.
• An in-account message upon your first login after the amendment takes effect.

Your continued use of the 1year platform after any amendment takes effect will be deemed acceptance of the revised terms. If you do not agree with the changes made, you must stop using the 1year platform and close your account before the amendment's effective date.

Any enquiries regarding these Terms & Conditions may be directed to the 1year support team via live chat, email at [email protected], or through the Frequently Asked Questions us.